A RELATIVELY NEW AND RAPIDLY INVOLVING ASPECT OF TECHNOLOGY ENHANCED HEALTHCARE PROVIDING INTERACTIVE PATIENT EXPERIENCE SOLUTIONS TO THE HEALTCARE INDUSTRY. LACK OF ACCESS AND HARD-TO-REACH POPULATIONS ARE DRIVERS OF TELEHEALTH INNOVATIONS.

With the use of electronic information and telecommunication technologies Dhanush Telehealth services support long distance patient healthcare, patient health related education, diagnosis and care management. Our Telehealth Services help rural providers deliver better health care by connecting rural providers and their patients to services at remote areas. Given the shortage of some medical specialities in rural India, Dhanush Telehealth Solution ensures the rural and tribal communities access the care they need. A specialist may conduct an urgent care consult via video to patients in remote sites where there is scarcity of specialist doctors. Thus clinicians are conquering distance and providing access to patients who are unable to travel.

Goals of Telehealth

• Increase access to people who reside in rural and isolated communities and more telehealth solution usage
• Improve the timeliness and convenience of services for patients with limited mobility, time or transportation options
• Provide access to medical specialists
• Improve communication and coordination of care among team members of a healthcare team and a patient
• Provide support for self-management of healthcare
• A key strategy in reducing costs, increased worker product
• ivity and satisfaction and promptness of care

Telehealth Process

Telehealth Centre consists of Telehealth Consultants and Doctor's Panel to provide Telehealth care services to the community. The Call Centre Team can be reached 24x7 on a toll-free number for the subscribed users. The toll- free telephonic consulting service would be provided on a 24x7 basis, be widely reachable and allow users to schedule appointments and communicate with providers easily. Importantly a record of the caller, their basic health information profile, data and demographics would be captured and stored in Health Solution for future reference and analytics for better decision-making. Care teams through Telehealth technologies easily share information and collaborate in patient treatment. Beneficiaries managed at this level require advice and basic prevention instructions including referrals to private hospitals. Primary care physicians often use Telehealth platforms to consult with specialists and other providers to promote access for their patients in low provider availability areas.

Tele Health System Components

Telehealth Advantages

• Convenience of care, increased access, improved worker productivity from not having to take time off and travel to appointments
• Reaches medical education and advice to patient home via ICT
• Cost effective and reliable
• Clinician time savings
• Family care and environment retained for the patient
• Prompt specialist's opinion served to the remote areas
• Security and confidentiality of information
• Patient data record keeping
• Physician can opt for second opinion of specialists via Telehealth
• Improve access to clinical and specialist services
• Decrease incidents of hospital admission