Revolutionizing Livestock Care: Dhanush Healthcare's Partnership with Haryana's Animal Husbandry & Dairy Department

Tarakeshwar Rao
Vice President, Digital Solutions & Innovation

Background

In response to the pressing need for comprehensive veterinary care in rural Haryana, the collaborative effort between Dhanush Healthcare Systems and Haryana's Animal Husbandry Department takes root. The Dial 1962 Program, a pioneering initiative, a joint initiative by the Government of India and the State of Haryana emerges as a holistic solution aimed at transforming the landscape of livestock care. This groundbreaking program envisages a multifaceted approach. The establishment of a cutting-edge call centre, powered by state-of-the-art technology, stands as the primary interface for distressed farmers seeking urgent veterinary assistance. Simultaneously, the strategic deployment of Mobile Veterinary Units (MVUs) ensures on-site medical interventions, particularly in remote regions, fostering a culture of preventive care.

Anticipated outcomes include prompt and efficient access to veterinary expertise, empowering farmers with immediate diagnostic services and expert advice. Moreover, the program aims to bolster livestock health, curtail disease spread, and enhance the overall productivity of agricultural assets. By providing education on modern technologies and government schemes, the initiative aspires to equip farmers with the necessary tools for sustainable animal husbandry practices, subsequently bolstering economic stability within rural communities.

Through a blend of technological integration, responsive services, and unwavering dedication to farmer welfare, the Dial 1962 Program emerges as a beacon of hope, promising a transformative journey towards enhanced livestock care and improved rural livelihoods.

Empowering Livestock Care through Technology

At the heart of Dhanush Healthcare's strategic approach lies the leveraging of technology to elevate veterinary services. The establishment of a cutting-edge call centre, a joint initiative by the Government of India and the State of Haryana, accessible through the dedicated number '1962', serves as the cornerstone of this ambitious endeavour. Boasting a robust infrastructure, a proficient workforce, and state-of-the-art software, this centre stands as a beacon for distressed farmers seeking urgent veterinary assistance.

The Mobile Veterinary Units (MVUs), equipped with advanced technology and manned by skilled professionals, extend the reach of healthcare services. These units, strategically positioned across rural and remote areas, ensure swift on-site medical aid, fostering a culture of preventive care and timely interventions.

Objectives of the Program

The program's objectives stand as guiding pillars for this transformative initiative:

• General Health Assessment and Treatment: Evaluate and treat livestock health conditions promptly.
• On-the-Spot Diagnostic Services: Provide immediate diagnostic services for identifying illnesses.
• Ambulatory Services at Doorsteps: Deliver breeding and curative services directly to farmers' locations.
• Technology Adoption and Farmer Education: Educate farmers on utilizing modern technologies for increased productivity.
• Disease Surveillance and Awareness: Monitor diseases, raise awareness, and prevent their spread.

The Path to Success: Dhanush Healthcare's Key Strategies

Dhanush Healthcare Systems, in collaboration with the Haryana government, has meticulously devised a blueprint for success. The pivotal elements of this initiative include:

• Technology Integration: Deploying user-friendly applications for veterinarians, enabling seamless data entry, 24X7 Call Centre, Online Medical Direction (OLMD), Live VTS (Vehicle Tracking System) analysis, and prompt advice dissemination.
• Training and Capacity Building: Conducting comprehensive training programs for call center staff, veterinarians, and assistants to adeptly handle emergency calls and ensure efficient service delivery.
• Data Management and Security: Instituting stringent protocols for data confidentiality and security in compliance with regulatory standards, safeguarding sensitive information.
• Operational Excellence: Implementing robust monitoring mechanisms to assess performance, ensure adherence to standards, and drive continuous improvements.

Significance to Government and Farmers

For the government, this collaborative initiative signifies a dedicated commitment to fortifying agriculture and livestock-based livelihoods. The enhancement of veterinary services aims to strengthen the agricultural foundation, fostering increased productivity and sustainable farming practices. Additionally, this initiative aligns with the government's vision of leveraging technology for comprehensive rural development.

To the farmers, the intervention of the Dial 1962 Program instils a renewed sense of optimism. The accessibility to immediate veterinary aid, expert guidance, and information on government schemes empowers farmers to effectively safeguard their livestock. This initiative not only elevates the standard of animal healthcare but also bolsters economic stability by preserving the health and productivity of their valuable livestock assets.

Amidst this era of technological prowess and compassionate service, Dhanush Healthcare's collaboration with Haryana's Animal Husbandry Department heralds a new era for livestock care. Through innovation, dedication, and a shared commitment to farmer welfare, this alliance charts a course towards a brighter, healthier future for both animals and their guardians.